Rent Invoicing
Your Tenant Will Always Know When, Where and How Much To Pay
At least one week prior to the end of the month, tenants receive their monthly rental invoice via email or mail. The monthly rent invoice will include a detailed breakdown of any rent and applicable lease or utility charges. Tenants can also log-in to our website at any time to check rent balances or to confirm that previous payments have been processed.
Rent Collection
With Online Rent Payment, Collection is Prompt and Easy
Long gone are the days of dropping checks in the mail. With a rent payment tool directly on our website, we can ensure that rent is paid seamlessly and efficiently. There is no additional fee for online payment via bank account and
tenants even have the option of using a credit card. We recognize the importance of timely rental payments so that expense payments can be made. Tenants who have not paid rent by the 5th of the month will receive reminders via
email and phone. We follow up consistently until the rent is paid.
Managing Expenses
Reviewing all Expenses for Accuracy; Tracking and Recording Expenses
Every invoice we receive is carefully reviewed and analyzed prior to payment. Each invoice is thoroughly checked for accuracy to confirm there have been no errors in accounting, billing or overage charges.
Repair and Maintenance
We Field all Tenant Requests, Alleviating You of any Hassle
With vast experience in handling tenant requests, we know exactly what residents expect. Through our custom request tracking system, our clients save time and money while we maintain satisfied tenants. Same-day response is provided to confirm all requests are received and our team can be conveniently contacted 24 hours a day, 7 days a week, via phone, email or through our website.
Repair and Maintenance Issues
When Maintenance or Repair is Required, We Ensure the Job is Done Quickly, Correctly and Cost Efficiently
By providing quick responses to all issues, we help keep small problems from getting bigger. Assistance is provided with maintenance of items like HVAC systems, sprinkler systems, irrigation systems, and more. We can help you find the best price possible and make sure each job is of the highest quality and performed by insured, reliable companies.
Lease and Lease Renewal Preparation
Never Use an Inadequate or Incorrect Lease Again
We provide proper lease documentation to ensure you have the paperwork protection you need by tailoring each document to the specific requirements of the property. We prepare lease renewals and are kept well informed of any changes in laws to guarantee you are up-to-date on current regulations.
Apartment Turnover Services
We inspect the property , Obtain the Lowest Possible Pricing and Oversee all Turnover Work
Pre move-out inspections are conducted at least 2 weeks in advance of the expiration of the lease. Once the tenant has vacated the premises, our team checks again for any damages or missing items. We obtain estimates for repairs and replacements, while facilitating any necessary deduction from the tenants’ security deposit. We can also oversee the completion of turnover work such as: Painting, floor refinishing, basic maintenance, and other repairs or sprucing up that is required. We work hard to save money wherever possible and to keep expenses as low as possible.
Renovation Oversight
Is it Time for an Update? We’ll Oversee any Size Renovation to Bolster Rental Income
In a tight real estate market like Portland, delivering the appropriate product to tenants is key to maximizing the return of your real estate investment. We oversee any project, no matter how big or small, to bring the apartment up to market expectation. By maintaining strong relationships with contractors, we can save you a tremendous amount of money. We only use quality vendors who we closely supervise to ensure the job is done right and on budget. Since it is nearly impossible to manage a construction project from outside the local area, our project management team meticulously oversees the renovation process to make sure your money is being used efficiently.
Monthly and Annual Accounting Statement Preparation
Detailed Income and Expenses Statements Provided to You On-Time, Every Month; Tax Preparation is Easy With Our Year-End Statement
Tracking the financial activity of your asset is made easy with our monthly and annual accounting statements. By the 15th of every month, you will receive our monthly owner’s statement which details the income and expense activity of your asset. All receipts are attached for ultimate transparency and tracking purposes. Easily track your monthly statements on our website and access financial reports that can be shared with investors. This makes annual required tax filings simpler and less expensive as the financial reporting is done for you.
Furnishing Procurement and Inventory Services
Renting Your Apartment Furnished? Your Inventory is Recorded and Tracked
We track all inventory and keep detailed records on furnishings in your property. Tenants sign an inventory statement upon moving in so there are no disputes upon the tenant vacating the apartment. We will also replace any broken or missing items so they are present for the next tenant. If you would like to rent your property furnished, our staff decorators can provide expertise on furnishings based on the specific needs of your unit.
Routine Property Inspections
Keeping Tabs on Your Property, so You Don’t Have to Worry About the Unknown
When your property is not occupied by a tenant, our team makes routine inspections to ensure everything in the apartment is in good condition. We help maintain the safety and security of your asset and will check for any maintenance issues. In the event that a deficiency is found, we take photographs and report it to you, so you can keep track of the condition of your apartment.